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CONNECT FIRST BLOG

Home to industry-leading contact center insights, must-have lifestyle and management tips, Connect First product announcements, industry news, and frequent postings from the unique perspectives of our amazing team members. Subscribe today to keep up!

Connect First Blog Posts

Lose Your Legacy Network, Find Real-Time Reporting

Posted by Dow B. on Apr 18, 2016 2:18:24 PM

You clicked on this link expecting to read a regular blog post. But this is actually a specially targeted intervention aimed at shaking your addiction to your legacy network.

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Topics: Call Center Reporting, cloud contact center, Technology, PCI DSS Compliance

You Can't Afford Another Sluggish Sales Quarter

Posted by Dow B. on Mar 14, 2016 1:08:54 PM

Take a look around your office. Do you like your job as an outbound call center sales manager?

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Topics: Call Center Reporting, Contact Center Reporting, Reporting, Connect First Technologies

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