There’s a fine line between what is acceptable and what is not when reaching out to customers from your contact center. When customer outreach is done correctly, meaning in a way that is not invasive, it’s called "proactive engagement". But when it’s done incorrectly, it can be seen as annoying—and could reflect poorly on your company.
Connect First Blog Posts
Technological advances from automobile racing often trickle down to consumer vehicles. What better way is there to test out new concepts, when you have the desire to push machinery past its breaking point?