<div style="display:none;"> <img src="//pixel.quantserve.com/pixel/p-aR5phPzvj5AGM.gif" border="0" height="1" width="1" alt="Quantcast">


Home to industry-leading contact center insights, must-have lifestyle and management tips, Connect First product announcements, industry news, and frequent postings from the unique perspectives of our amazing team members. Subscribe today to keep up!

Connect First Blog Posts

Want to Serve Your Clients Better? Get to Know Them

Posted by Linda D. on Dec 4, 2014 12:00:59 AM

Think about what it feels like walking into your favorite local diner, where the waitresses know your name, and a good idea of what you’ll order. They know you like your coffee black, and your eggs over easy.

Read More

Topics: Agent Training, Customer Experience, Cloud-Based Contact Center Advantages, Customer-Centric Attitude, Customers

Your Business is Growing. Make Sure It's in the Cloud

Posted by Linda D. on Dec 2, 2014 12:00:34 AM

Right now, your business is small. But it’s growing. In fact, it has the potential to grow rapidly overnight. Does your company have the resources needed to allow for sudden and unexpected growth?

Read More

Topics: cloud contact center, Customer Support, Infrastructure, Technology, Cloud-Based Contact Center Advantages, Cloud Contact Center For Business Growth

Subscribe to Email Updates

Recent Posts

Posts by Topic

see all