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Around the Cloud in 80 Days

Posted by Geoff M. on Jul 8, 2014 1:36:47 AM

Contact Center Lessons from Jules Verne’s Masterpiece

According a recent DMG Study, Cloud-Based Contact Center infrastructure Report, there are an overwhelming 80 vendors in the cloud-based contact center industry all competing for your business. Which means you might feel a bit like Jules Verne’s famous protagonist Phileas Fogg in “Around the World in Eighty Days,”  trying to navigate your way though the contact center industry in a very short amount of time. With so many options, it can be difficult to choose the right provider.

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Topics: Cloud-Based Call Center, cloud contact center, Infrastructure, Technology, Cloud computing

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