No matter how long you’ve been a customer of Connect First, chances are you haven’t interacted with anyone on my surprisingly small team. That’s not to say we aren’t working incredibly hard, or that we’re not constantly handling customer requests, bugs, and new features.
Connect First Blog Posts
Topics: Call Center Technology, Cloud-Based Contact Center Technology, Connect First Cloud-Based Contact Center Technolog, Stable Technology, Technology, cloud computing technology, Cloud Technology, Connect First Technologies
Adopting new infrastructure into your contact center can be a nerve-racking experience. Sometimes it’s better to wait until a technology moves out of its nascent stage before you give the green light to adopting it into your core network. Case in point, when the cloud was first introduced, many business leaders took this wait-and-see approach, as the technology was just too untested and challenging to assess.