Last year was not a good one for Comcast. According to one study, 15% of Comcast’s Philadelphia customers heard a busy signal when calling in to their customer service number. One man who actually managed to get through was put on hold for three and a half hours when he tried to cancel his service. A different customer, also trying to cancel, was forced to argue with the call center representative, who outright refused his request and demanded for ten minutes that the customer give him a good reason for cancelling.
Connect First Blog Posts
Stop and think about that one person in your life you know you can rely on to lend an ear over the phone and help you through a situation. This friend may feel indispensible to you.