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Debunking a Myth: the Cloud is Not Secure

Posted by Geoff M. on Jul 17, 2014 1:58:35 AM

Do you run and hide every time an associate suggests migrating your customer service platform to the cloud? If so, you’re not alone. In fact, 30 percent of companies report that security is the biggest pain point and roadblock to cloud adoption (411 Research). Many executives are still under the impression that it’s safer to use legacy systems for customer service than to employ the services of a remote cloud provider.

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Topics: Cloud-Based Call Center, Cloud security, Compliance Technologies, Connect First Technologies, Security/Compliance

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