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Cloud-Based Contact Center ROI: Makes Cents

Posted by Linda D. on Oct 8, 2014 1:00:25 AM

To cloud or not to cloud? That is the question. If you can’t decide whether to migrate your contact center to the cloud or keep it on-premises, you’re not alone. Many network professionals waver between strong opinions in the cloud vs on-premises debate.

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Topics: Cloud Contact Center ROI, Cloud vs Premise, Infrastructure, ROI of cloud vs on-premise, Technology, Connect First Technologies

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