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CONNECT FIRST BLOG

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Connect First Blog Posts

It's Only A Matter Of Time Before You Commit A TCPA Violation

Posted by Linda D. on Feb 23, 2016 1:11:09 PM

Your contact center is a loose cannon. Agents are making thousands of outbound calls per day, and there is no guarantee that they are operating in compliance with the  Telephone Consumer Protection Act of 1991 (TCPA).

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Topics: Compliance Suite, TCPA, TCPA Compliance, Security/Compliance

Is Your Contact Center PCI DSS Compliant?

Posted by Linda D. on May 22, 2014 2:21:15 AM

How Connect First can help

Right now executives everywhere are looking for lessons to glean from the recent Target data heist, where hackers stole the personal information of about 70 million people. One of the worst parts about this security disaster is that the company failed to protect consumer information within its network.

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Topics: Compliance Suite, Contact Center PCI Compliant, Compliance Technologies, PCI DSS HIPAA, Security/Compliance

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