Your contact center is a loose cannon. Agents are making thousands of outbound calls per day, and there is no guarantee that they are operating in compliance with the Telephone Consumer Protection Act of 1991 (TCPA).
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How Connect First can help
Right now executives everywhere are looking for lessons to glean from the recent Target data heist, where hackers stole the personal information of about 70 million people. One of the worst parts about this security disaster is that the company failed to protect consumer information within its network.