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CONNECT FIRST BLOG

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Meet the New Connect First IVR Studio

Posted by Linda D. on Sep 10, 2014 1:47:45 AM

First impressions are really important in customer service. So you want to be certain that when a customer dials into your contact center, the interactive voice response (IVR) software that you use to greet them is fast, efficient and easy to navigate. The quality of your IVR system will go a long way in determining how the customer perceives your company.

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Topics: Connect First IVR Studio, Contact Center, Interactive Voice Response Software, Technology, Connect First Technologies

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