<div style="display:none;"> <img src="//pixel.quantserve.com/pixel/p-aR5phPzvj5AGM.gif" border="0" height="1" width="1" alt="Quantcast">


Home to industry-leading contact center insights, must-have lifestyle and management tips, Connect First product announcements, industry news, and frequent postings from the unique perspectives of our amazing team members. Subscribe today to keep up!

Connect First Blog Posts

Tips for Hiring Contact Center At-Home Agents

Posted by Linda D. on Sep 4, 2014 1:07:44 AM

Employing contact center at-home agents is a great way to reduce contact center costs. But before you hire a new fleet of these remote workers, first make sure your candidates can get the job done. Here are some criteria to consider during the interview process:

Read More

Topics: Agent Training, Cloud-Based Contact Center, Cloud Contact Center ROI, Contact Center At-Home Agents, Customer Experience, Virtual Contact Center, Customers

Subscribe to Email Updates

Recent Posts

Posts by Topic

see all