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CONNECT FIRST BLOG

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Are You Up to Date with your Contact Center PCI Compliance?

Posted by Linda D. on Aug 19, 2014 12:37:01 AM

Time is Running Out

The Payment Card Industry Data Security Standard (PCI DSS) is a set of criteria established by major credit card companies for the purpose of protecting cardholder information. While contact center PCI compliance is not mandatory by law, businesses that are not in compliance risk fines and even the loss of their merchant accounts should a data breach occur.

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Topics: Contact Center PCI Compliance, Technology, Compliance Technologies, Connect First Technologies, Payment Card Security Standards Council, PCI DSS HIPAA

Don’t Take Chances When It Comes to Contact Center PCI Compliance

Posted by Geoff M. on Jun 19, 2014 2:30:08 AM

Your company’s contact center sends and receives thousands of transactions every day. But how safe is the payment information in your system? If your business’s call center solutions are not yet in compliance with the Payment Card Industry Security Standards Council (PCI SSC), it’s time to rethink your security policy—especially now that data breaches and identity theft is on the rise.

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Topics: Contact Center PCI Compliance, Compliance Technologies, data security policy, PCI DSS HIPAA, Security/Compliance

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