<div style="display:none;"> <img src="//pixel.quantserve.com/pixel/p-aR5phPzvj5AGM.gif" border="0" height="1" width="1" alt="Quantcast">


Home to industry-leading contact center insights, must-have lifestyle and management tips, Connect First product announcements, industry news, and frequent postings from the unique perspectives of our amazing team members. Subscribe today to keep up!

Connect First Blog Posts

Uptime & False Advertising in the Contact Center Software Industry

Posted by Linda D. on Apr 1, 2016 3:36:45 PM

When contact center software companies advertise their uptime, they often are not truthful with the marketing numbers. While everyone advertises their high uptime, not all uptimes are created equal. Don’t be fooled by fancy marketing. This article demonstrates the difference in the number of nines and the safeguards provided with a high uptime rate.

Read More

Topics: Contact Center Software, Uptime

Subscribe to Email Updates

Recent Posts

Posts by Topic

see all