<div style="display:none;"> <img src="//pixel.quantserve.com/pixel/p-aR5phPzvj5AGM.gif" border="0" height="1" width="1" alt="Quantcast">

CONNECT FIRST BLOG

Home to industry-leading contact center insights, must-have lifestyle and management tips, Connect First product announcements, industry news, and frequent postings from the unique perspectives of our amazing team members. Subscribe today to keep up!

Connect First Blog Posts

Your Agents Should Never Say ‘No’ to Three Customer Requests

Posted by Rob S. on Mar 24, 2015 3:22:59 PM

Let’s face it: Customer service agents aren’t genies; they don’t have the power to make every customer wish come true. There are some basic customer requests, however, that should never be denied, as doing so can reflect terribly on your company.

Read More

Topics: Customer Experience, Customer Satisfaction, Customer Requests, Customers

Subscribe to Email Updates

Recent Posts

Posts by Topic

see all