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Your Customer Service Fire Extinguisher

Posted by Linda D. on Dec 22, 2014 12:14:22 AM

Cloud Technology: Your Customer Service Fire Extinguisher for Stopping Fires

We’ve all panicked about the following: Negative feedback about one of your company’s products goes viral, reaching tens of thousands of people in just a few hours though tweets, social postings and word of mouth.

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Topics: Customer Support, Infrastructure, Cloud-based Contact Center Solutions, Cloud-based Tools, Customers, Customers Feedback

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