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Selecting A Cloud Contact Center Solution Vendor

Posted by Rob S. on Apr 22, 2013 3:42:20 PM

What are the main factors driving organizations to migrate their in-house contact center systems to the cloud?

While ease of deployment, low upfront cost, reduced strain on internal IT resources, high scalability and redundancy continue to be the main factors driving organizations to migrate their in-house contact center systems to the cloud, companies considering making the switch should know that those aren’t the only reasons for selecting a particular cloud vendor.

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Topics: cloud contact center, Fast Deployment, Infrastructure, Technology, Cloud Contact Center Vendor, Redundancy and Scalability

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