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Plan for the Holiday Rush in Your Contact Center

Posted by Linda D. on Nov 6, 2014 12:00:51 AM

November is here, which means holiday season is right around the corner. Time is running out to batten down the hatches at your contact center in preparation for the rush of holiday callers. Is your contact center ready to handle the spike in call volume?

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Topics: cloud contact center, Holiday Rush in Your Contact Center, Infrastructure, Reporting, data center infrastructure

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