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Searching for the Holy Grail of Customer Service?

Posted by Linda D. on Jun 9, 2014 2:22:36 AM

You don’t need to scour the earth to find the holy grail of customer service. It’s not hiding in some forgotten temple or buried in a chest underground. The reveal is actually incredibly simple: You need to focus on speed and efficiency in your contact center.

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Topics: Automatic Call Distribution Software, Customer Experience, Customer Service, Connect First Technologies, Customers, Inbound and Outbound Calling

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