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Expand Your Global Customer Service Footprint

Posted by Rob S. on Dec 9, 2014 12:00:07 AM

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Cultural and geographical anomalies among countries can make even the most basic function of a contact center, which is communication between agents and customers—difficult for global corporations to achieve. Language barriers, time zone restrictions and other road blocks can all prevent valuable customer experiences.

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Topics: cloud contact center, Global Customer Service, Technology, Agents, Cloud-Based Customer Relationship Management Solut, Internetional Customer Service Infrastructure

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