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CONNECT FIRST BLOG

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Don’t Underestimate the Power of Kindness in Customer Service

Posted by Fred S. on Oct 15, 2015 2:00:52 PM

It’s time to think objectively about your contact center for a moment. Take a step back, squint your eyes and take a good look at what you see in your department.

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Topics: Agent Training, Call Center Customer Service, Customers, Kindness

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