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Connect First Blog Posts

3 Core Elements for Contact Center Compliance

Posted by Rob S. on May 31, 2016 8:22:44 AM

Contact centers are under increasing pressure to uphold compliance regulations. With the customers' Quality of Service and Service Level Agreements on top of governmental regulations, businesses can find it challenging to maintain compliance in every single required domain of operations. Some might even ask — how bad would it be to oversee some of the regulations and take the risk.

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Topics: Contact Center Compliance, Safe Mode, Compliance Technologies, PCI Compliance, PCI DSS HIPAA, Security/Compliance

We're Not Impressed With Your Legacy Network

Posted by Rob S. on Mar 1, 2016 12:58:44 PM

We’re calling you out:

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Topics: Infrastructure, Stable Technology, Technology, PCI Compliance

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