You clicked on this link expecting to read a regular blog post. But this is actually a specially targeted intervention aimed at shaking your addiction to your legacy network.
Connect First Blog Posts
There is perhaps no greater priority in customer service today than adequately protecting cardholder information as it flows in and out of the contact center.
Listen up: Your contact center called and it caught New Year’s resolution fever. For the past few weeks, it’s been hearing all of your employees talk about ways that they can improve themselves in 2015. Now, it wants to get in on the action.