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5 Tools for Amazing Customer Support

Posted by Dow B. on Jun 23, 2016 1:50:04 PM

Last decade was marked by businesses reorienting themselves as increasingly customer-centric. There's no longer one cable company, one main shopping mall or one vendor of any specific product. Newcomers and established corporations get a foot in the door by promotions, viral marketing, but most and foremost – customer care. If you don't want to be labeled as merely 'satisfactory', but as a company that goes above and beyond, here's how you do it.

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Topics: Customer Support, Infrastructure, Personalization, Customers

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