As a constituent, there is nothing more irritating than feeling like there is distance between you and your elected officials. Needless to say, when a voter dials into a contact center after a debate and is met with a long hold time and a dropped call, you can bet the politician they are inquiring about will have a tough time receiving their vote.
Connect First Blog Posts
We may be about nine months away from the Iowa caucuses, but all signs indicate that presidential campaign for election season 2016 is already under way as politicians eye key battleground states and plan their strategies for influencing voters there.
Now the Real Work Begins in Your Contact Center
Now that the dust has settled after a long midterm election season, and your team has caught its collective breath, it’s time to get back to work. The next campaign will be here before you know it, and the outreach work you do now can go a long way toward determining future election results for your party.
If your political organization hopes to accomplish its goals this election season, it must first reach voters. And if your contact center infrastructure is outdated, your group is going to have a very difficult time accomplishing this.
Technological advances from automobile racing often trickle down to consumer vehicles. What better way is there to test out new concepts, when you have the desire to push machinery past its breaking point?