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Connect First Blog Posts

Political Season Again: Are You Prepared?

Posted by Fred S. on Nov 18, 2015 2:35:52 PM

As a constituent, there is nothing more irritating than feeling like there is distance between you and your elected officials. Needless to say, when a voter dials into a contact center after a debate and is met with a long hold time and a dropped call, you can bet the politician they are inquiring about will have a tough time receiving their vote.

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Topics: ACD, Automatic Call Distribution, Political

Is Your Contact Center Ready for Election Season 2016?

Posted by Rob S. on Jun 9, 2015 8:32:23 AM

We may be about nine months away from the Iowa caucuses, but all signs indicate that presidential campaign for election season 2016 is already under way as politicians eye key battleground states and plan their strategies for influencing voters there.

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Topics: Cloud-Based Contact Center Technology, Political

Election Season May Be Over, but...

Posted by Rob S. on Nov 26, 2014 12:00:37 AM

Now the Real Work Begins in Your Contact Center

Now that the dust has settled after a long midterm election season, and your team has caught its collective breath, it’s time to get back to work. The next campaign will be here before you know it, and the outreach work you do now can go a long way toward determining future election results for your party.

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Topics: Political, Cloud Contact Center Dialer, Connect First Technologies, Political Dialer System

This Fall, Vote for the Cloud

Posted by Geoff M. on Oct 30, 2014 1:00:26 AM

If your political organization hopes to accomplish its goals this election season, it must first reach voters. And if your contact center infrastructure is outdated, your group is going to have a very difficult time accomplishing this.

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Topics: cloud contact center, Political, Political call center, Predictive Dialer, Connect First Political Solutions, Connect First Technologies

The Formula One Approach

Posted by Richard M. on Dec 10, 2012 10:13:50 AM

Technological advances from automobile racing often trickle down to consumer vehicles. What better way is there to test out new concepts, when you have the desire to push machinery past its breaking point?

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Topics: Customer Experience, Political, Cloud-based automatic dialing solution, political outbound systems

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