If your political organization hopes to accomplish its goals this election season, it must first reach voters. And if your contact center infrastructure is outdated, your group is going to have a very difficult time accomplishing this.
Connect First Blog Posts
When I founded Connect First I wanted to start a company that provided a premier cloud contact center solution, but I also wanted to create an amazing work culture because in my mind, happy people meant happy customers. More than anything else, I wanted this company to provide the best service possible. Our original team ‘way back when' were not only skilled in the development of cloud telephony - they were also well liked by the clients with whom they dealt. And even now, when we bring on someone new, we encourage not only fantastic customer support, but advise them (and our team) to foster relationships with current and future customers.
In this and a few subsequent entries, I'm going to talk about "The Cloud", where it's been and where it's going. I sometimes think "The Cloud" seems to settle on the ground, and people become lost in "The Fog".