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Fragmented Patient Experience

Posted by Rob S. on Sep 8, 2015 3:19:55 PM

Is Your Healthcare Company Suffering From a Fragmented Patient Experience?

Chances are likely you’ve read about the importance of providing a strong “customer experience” in business. For the healthcare industry, this translates into “patient experience.” And improving patient satisfaction has become a new strategic opportunity for businesses in healthcare, as explained in a recent report from Deloitte (PDF).

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Topics: SaaS, Technology

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