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Top Benefits of Cloud-Based Contact Center Solutions

Posted by Geoff M. on Oct 16, 2014 1:00:55 AM

A cloud-based contact center will provide a variety of cutting-edge technologies for a small percentage of what you would have to pay for total in-house ownership. These technologies include automatic call distribution software, interactive voice response software, advanced call routing and an extensive suite of reporting and analytics tools. But that’s not all you will get.

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Topics: benefits of the cloud, cloud contact center, cloud contact center cost savings, Infrastructure, Technology, Top Benefits of Cloud-Based Contact Center Solutio, Connect First Technologies

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