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Your IVR System Could Be Scaring Away Customers

Posted by Geoff M. on Jul 23, 2015 8:32:58 AM

Picture this: In the front of your building sits a horrible robot who, immediately upon greeting a customer proceeds to interrogate him or her with confusing questions. Behind this robot is a massive, confusing maze full of bottomless pits and dead ends which the robot must guide the customer to en route to your office.

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Topics: Connect First IVR Studio, Technology, Connect First Technologies, Drag and Drop, Vendors

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